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Privacy Statement


The Maxol Group is committed to safeguarding the privacy of our website visitors.

As data controllers of the website we have created this policy document, to work with and comply with the GDPR regulations and to keep you informed of the information we may ask from you or you may provide.

By using this Website you are agreeing to the use of your personal data as described in this Privacy Statement

In this policy, "we", "us" and "our" refer to The Maxol Group.

How we use your personal data

In this section we have set out:

  • the general categories of personal data that we may process;
  • the purposes for which we may process personal data.

We may process usage data about your use of our website and services ("IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, etc") This usage data will be for enhancing your experience as well as analysing the use of the website and services.

We may process marketing notification data that you provide to us such as subscribing to our email competitions, Offers and/or newsletters (“competitions, offers etc”). The notification data may be processed for the purposes of sending you the relevant marketing material.

We may process correspondence data that you send to us ("Customer Service Enquiries, Contact Us, General Email & Phone Calls"). The correspondence data may be processed for the purposes of communicating with you and record-keeping.

We may process transaction data, including purchases of goods and services, that you enter with us and/or through our partner website(s) ("Click and Collect "). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for providing the purchased goods and services and keeping proper records of those transactions.

We may process any enquiry data you submit to us regarding goods and/or services ("Fuel Card Application, Fuel Vouchers, Business Opportunities & Distributors"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you.

As part of our business contract with you, we provide a customer portal (“Fuel Cards”, “eMaxol”) to enable you to conduct your business operations with us via a secure website.

We may process your personal data that is provided in the course of the use of our website services (“Directions to a station near you", provided you have enabled Location Services). The service data may include your current location which is provided by yourself or via your browser.

Security of your Data

We are committed to keeping your data secure. We will take all commercially reasonable steps (including appropriate technical and organisational measures) to protect your personal data which you provide to us. We and our partners comply with relevant data protection regulations. The servers on which this data is stored are in a physically secured data centre. Personal data is transmitted using 128-bit SSL encryption to ensure the security and confidentiality of your information as it is transmitted.

Your personal data is only entered on our system when the browser is in ‘HTTPS’ or secure mode. The padlock symbol should appear when you are in this mode, indicating that you are safely submitting encrypted information only. To take full advantage of all security features you should use an up-to-date browser.

Providing your personal data to others

We may disclose your personal data to any member of our group of companies (this means our subsidiaries) for legitimate purposes set out in this policy.

Financial transactions relating to our website and services are handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

In addition to the specific disclosures of personal data set out in this section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

Third Party Sites

From time to time we may provide links to other sites. These sites are not covered by our Privacy Policy and you should consult the privacy policy of any other site where available for more information.

We also use social buttons provided by services such as Twitter and Facebook. Your use of these third party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party privacy policies.


The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Retaining and deleting personal data

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We may retain your personal data where such retention is necessary for compliance with a legal obligation.

Cookie Policy

Our website uses cookies. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. If you would like to know more about how we use Cookies please click here.


We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.

We may notify you of changes to this policy by email or via the website.